Distinctive Care Services

Distinctive care services – elevated care amid life changes or transitions.

When faced with planning for the future, some families may determine they require assistance that extends well beyond the typical fiduciary relationship. Regardless of the reason—age-related concerns or other unique circumstances—our team has the flexibility and dedication to provide high-touch trust administration assistance to those needing an extra level of care.

140+​

team members

delivering premier trust and estate administration, education, and client service.

1300+​

families

planning, preserving, and protecting their legacies.

$11B+

assets

under our administration.

The benefits of our distinctive care services.

Cumberland Trust’s distinctive care services were created to support beneficiaries facing sensitive or evolving personal needs, whether navigating aging, health challenges, or other life transitions.

We Handle Complex Situations with Specialized Support

Cumberland Trust’s distinctive care services provide care over and above that of Personal Trust Administration. Our experienced team members help beneficiaries navigate life decisions by offering thoughtful support while they choose care providers and evaluate available options.

We Provide Continuity Across Generations

As needs change, we can adjust our level of service, ensuring personalized, consistent care for beneficiaries. We deliver the continuity that helps provide peace of mind and preserve family legacy.

We Strengthen Client Relationships Through Collaboration

Our directed trust model integrates seamlessly with clients’ existing advisory teams. We act as a steady presence during life transitions, working alongside beneficiaries and their financial, legal, and tax advisors. We aid in supporting both emotional well-being and trust intent with dedicated fiduciary support services.

We Give Clients a Trust Officer Who Knows Their Name

We maintain fewer client relationships per trust officer than many larger institutions. This approach gives our team members time to truly understand each beneficiary’s situation, answer questions thoroughly, and build the kind of relationship clients deserve. Beneficiaries have a reliable resource for questions and support.

A joyful young woman hugs a smiling elderly woman during a nature hike, showcasing supportive companionship and distinctive care services.
Two female colleagues discussing work and looking at a tablet in a bright office space.

How we work with clients.

Sole Trustee

As an independent trustee, we administer trusts according to their terms and governing law. We work with beneficiaries fairly and impartially with neutrality, consistency, and care.

As co-trustee, we serve alongside a family member or other individual. This setup is ideal for clients who want the personal involvement of a family member or individual with the objectivity and technical expertise of a corporate trustee.

As an estate executor or postmortem trustee, we ensure assets are collected and properly administered, obligations are satisfied, and property is distributed to or for the beneficiary(ies). This role eases the burden while ensuring estate plans are carried out.

As an agent-to-trustee or an executor, Cumberland Trust can provide technical support for duties such as fiduciary accounting, maintaining records, fulfilling distributions, and facilitating tax reporting.

Meet our distinctive care services administrators.


Nationwide reach from trust-friendly Tennessee.

We are headquartered in Nashville, Tennessee, with an additional 10 offices throughout the country. Our experienced team of 140+ professionals works with clients and their advisors nationwide. 

Lush green rolling mountains of the Cumberland Gap under a dramatic sky with golden sunset light breaking through the clouds.

SUCCESS STORY

Bridging the gap for aging clients.

For families navigating the changes that come with aging, it can be helpful to begin planning early, combining the expertise of a trusted circle of advisors with Distinctive Care Services from Cumberland Trust.

We worked with one family to help both generations, aging parents and adult children, enjoy their lives while managing ongoing health challenges.

FEATURED RESOURCES

Trust and estate administration resources.

WHY CUMBERLAND TRUST

Trust and estate administration services built for families and advisors.

Lower Client-to-Officer Ratios to Support Relationship Building

Our trust officers build lasting relationships with beneficiaries, offering individualized service and responsive support. With a low client-to-staff ratio, we provide attentive, flexible solutions tailored to each client’s unique circumstances.

Focus on Administration, Not Investment Management

Our directed trustee model sets us apart by ensuring trust and estate administration remains independent from investment management. This structure allows families to retain their established trusted financial, legal, and tax advisors while we focus solely on specialized administration. Our advisor-friendly model ensures our role remains objective and client-centered.

Experience in the Administration of Trusts with Complex Assets and Holdings

Real estate, timberland, mineral rights, and closely-held businesses—we administer trusts and estates that own illiquid or hard-to-value assets. These assets are frequently an integral part of a family’s history, with sentimental value that might even outweigh monetary value. Our special assets team has more than 25 years of experience serving as a good steward of these types of holdings.

Service Built on Longevity and Innovation

Established in 2001, we combine experience and continuity with an entrepreneurial, forward-thinking approach. Choosing Cumberland Trust means gaining the strength of an established corporate fiduciary with the ability to provide tailored client solutions.

Adherence to Strict Governance and Accountability Standards

Unlike friends or family members serving as individual fiduciaries, we’re a regulated, state-chartered trust company. This accountability assures neutrality, transparency, and professional trustee governance.

About
Cumberland Trust

During life’s transitions, we’re ready to help.

Our team is here to help navigate sensitive situations with clarity, compassion, and confidence. Reach out to our team to see how we can support clients through times of change.

FAQ

Cumberland Trust’s Distinctive Care services offer elevated support for beneficiaries facing complex challenges that may be related to aging or health challenges. These services add a layer of support to standard trust administration, delivering an elevated level of personalized attention and continuity for clients with evolving needs.

Our Distinctive Care services can bring clarity to clients facing challenges that come with aging, while maintaining compassionate, high-touch fiduciary support services. Trust officers may help clients address their changing needs as they come to understand available options and connect with resources.

While Cumberland Trust does not make medical decisions or advise on care plans, our team can work with third-party service providers, as directed, related to elder care needs. We understand that navigating decisions related to personal finance, healthcare, or residential changes can be complex and stressful. Cumberland Trust’s tailored administrative support in collaboration with an existing advisory team may bring stability and consistency during a challenging time.

We take a lifecycle approach to trust and estate administration services. As beneficiaries’ needs evolve, sometimes due to aging or health changes, our Distinctive Care services provide high-touch trust administration to those needing more bespoke coordination above that of Personal Trust Administration. This approach ensures beneficiaries receive responsive, empathetic, and personalized support as their circumstances change.

Cumberland Trust maintains fewer client relationships per trust officer than many other banks or trust companies. This allows us to deliver independent trustee services with more time, care, and attention—especially important for beneficiaries who require ongoing expanded support through Distinctive Care services.

Many large institutions prefer not to work with unique personal situations. Our professional trustee services are tailored, not templated; we prioritize relationship-building and personalized administration. Our team leads with heart, offering trusted support for beneficiaries when they need it most.